Frequently Asked Questions
Everything you need to know about working with Valstar Consulting — from pricing and services to getting started.
Managed IT & Pricing
What does managed IT cost?
We offer predictable fixed monthly pricing that covers monitoring, security, and support. Book a free consultation and we will scope out exactly what your business needs.
What's included in fully managed IT?
Our fully managed program covers proactive monitoring, security, data protection, applications, and hardware — plus responsive help desk support. We effectively become your outsourced IT department.
Do you offer an uptime guarantee?
Yes. We back our service with a 99.9% uptime guarantee supported by 24/7 monitoring of your systems.
Are we locked into long contracts?
No. We believe in a transparent partnership with no vendor lock-in. You always have full visibility into your systems and everything we do on your behalf.
Voice & Internet
Do you offer cloud phone systems?
Yes — we provide hosted PBX from our data center as well as on-premise PBX, virtual fax, and ongoing phone system management.
What does web hosting cost?
Hosting plans start at $4/month with a 99.9% uptime guarantee. Reasonable-use limits apply.
Can you migrate us to the cloud?
Yes. We handle the full journey — planning, design, migration, and ongoing management. Virtual servers start at $5.50/month, dedicated servers from $135/month, and private cloud environments from $1,100/month.
Do you build websites?
Yes — we design and build modern, responsive websites and can also refresh or update your existing site.
Working With Valstar
Where are you located and who do you serve?
We are based in Calgary and have been serving Calgary businesses for more than 20 years.
What are your hours and how do I reach you?
Our office is open Monday through Friday, 8 am to 5 pm. Reach our sales team at (587) 885-1721 or technical support at (587) 885-1060.
How do you protect our data and privacy?
We provide automated backups and disaster recovery to keep your data safe. Personal information is handled in compliance with Alberta PIPA and federal PIPEDA.
How do we get started?
Simply book a free consultation through our contact page. We will assess your needs and put together a plan tailored to your business.
Still have questions?
Our Calgary team is happy to walk you through your options — no pressure, no commitment. Book a free consultation today.
Book a Free Consultation